Legal

Privacy Policy

Last updated: January 2026

This Privacy Policy describes how Masoko Mus ("we", "us", or "our") collects, uses, and shares information about you when you use our website and services. We are committed to protecting your privacy in accordance with the General Data Protection Regulation (GDPR) and Dutch data protection laws.

Data Controller

The data controller responsible for your personal data is:

Masoko Mus
Noordsingel 27 B
3035EH Rotterdam
The Netherlands

KVK (Chamber of Commerce): 95935134
Email: mail@erikmus.nl

Information We Collect

Information You Provide

We collect information you provide directly to us, such as when you:

  • Create an account
  • Fill out a form
  • Make a purchase
  • Contact us for support
  • Subscribe to our newsletter

This information may include your name, email address, postal address, phone number, and payment information.

Information We Collect Automatically

When you use our services, we automatically collect certain information, including:

  • Log Information: We collect log information about your use of our services, including your browser type, access times, pages viewed, and your IP address.
  • Device Information: We collect information about the device you use to access our services, including the hardware model, operating system, and unique device identifiers.
  • Cookies and Similar Technologies: We use cookies and similar tracking technologies to collect information about your interactions with our services.

Legal Basis for Processing

Under the GDPR, we process your personal data based on the following legal grounds:

  • Contract Performance: Processing necessary for the performance of our contract with you (e.g., providing our services)
  • Legitimate Interests: Processing necessary for our legitimate business interests, provided these do not override your rights
  • Consent: Where you have given explicit consent for specific processing activities
  • Legal Obligation: Processing necessary to comply with legal requirements

How We Use Your Information

We use the information we collect to:

  • Provide, maintain, and improve our services
  • Process transactions and send related information
  • Send you technical notices, updates, and support messages
  • Respond to your comments, questions, and requests
  • Communicate with you about products, services, and events (with your consent)
  • Monitor and analyze trends, usage, and activities
  • Detect, investigate, and prevent fraudulent transactions and other illegal activities
  • Personalize and improve your experience

Information Sharing

We may share information about you as follows:

  • With Service Providers: We share information with third-party vendors who provide services on our behalf (e.g., payment processors, hosting providers). These providers are contractually bound to protect your data.
  • For Legal Reasons: We may share information if we believe disclosure is necessary to comply with applicable laws or legal processes.
  • With Your Consent: We may share information with your consent or at your direction.

We do not sell your personal data to third parties.

International Data Transfers

Your data may be transferred to and processed in countries outside the European Economic Area (EEA). When this occurs, we ensure appropriate safeguards are in place, such as Standard Contractual Clauses approved by the European Commission.

Data Retention

We retain personal information for as long as necessary to fulfill the purposes for which it was collected, including to satisfy legal, accounting, or reporting requirements. When data is no longer needed, we securely delete or anonymize it.

Your Rights Under GDPR

As a data subject under the GDPR, you have the following rights:

  • Right of Access: Request a copy of the personal data we hold about you
  • Right to Rectification: Request correction of inaccurate or incomplete data
  • Right to Erasure: Request deletion of your personal data ("right to be forgotten")
  • Right to Restrict Processing: Request limitation of processing in certain circumstances
  • Right to Data Portability: Receive your data in a structured, machine-readable format
  • Right to Object: Object to processing based on legitimate interests or for direct marketing
  • Right to Withdraw Consent: Withdraw consent at any time where processing is based on consent

To exercise any of these rights, please contact us at mail@erikmus.nl. We will respond to your request within 30 days.

Complaints

If you believe we have not handled your personal data properly, you have the right to lodge a complaint with the Dutch Data Protection Authority (Autoriteit Persoonsgegevens):

Website: https://autoriteitpersoonsgegevens.nl

Security

We take reasonable technical and organizational measures to help protect information about you from loss, theft, misuse, unauthorized access, disclosure, alteration, and destruction.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on our website and updating the "Last updated" date.

Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us at:

Masoko Mus
Noordsingel 27 B
3035EH Rotterdam
The Netherlands

Email: mail@erikmus.nl
Phone: 06 17648646